Localr Terms of Service

These Terms of Service (the "Terms") govern your access to and use of the Localr website at localr.io, its subdomains, and the services, features, content and applications offered through them (together, "Localr" or the "Service"). The Service is owned and operated by Artemis Labs Pte. Ltd., a company incorporated in Singapore with Unique Entity Number 202613447D, whose registered office is at 9 Raffles Place, #29-05, Republic Plaza, Singapore 048619 ("Artemis Labs", "we", "us" or "our").

By accessing or using the Service you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service. If you use the Service on behalf of a business or other entity, you represent that you have authority to bind that entity, and "you" refers to both you and that entity.

1. What Localr is

Localr is an online directory of local businesses in the United States. Business profiles on Localr are compiled from publicly available sources, licensed third-party data, information submitted by business owners and their authorized representatives, and information contributed by users. Localr makes business profiles available to the public through its website, in machine-readable formats, and to automated systems including search engines and AI assistants.

Localr is a listing and information service. We do not provide, endorse, guarantee or take responsibility for the goods or services of any business listed on Localr, and we are not a party to any transaction between you and a listed business.

2. Eligibility

You must be at least 18 years old to create an account or claim a business profile. By using the Service you represent that you meet this requirement. The Service is intended for users in the United States and in Singapore. We make no representation that the Service is appropriate or available in other locations.

3. Accounts

To claim or manage a business profile you must create an account. You agree to provide accurate and complete information, to keep it current, and to keep your login credentials confidential. You are responsible for all activity under your account. Notify us at contact@localr.io immediately if you believe your account has been accessed without authorization.

We may suspend or terminate your account if you breach these Terms, if we are required to do so by law, or if we reasonably believe your use of the Service creates risk or legal exposure for us, for other users or for listed businesses.

4. Business profiles

4.1 Seeded profiles

Localr may create a profile for a business before anyone associated with that business has contacted us, using publicly available information and licensed data. Such profiles are marked as unclaimed. We make reasonable efforts to keep seeded information accurate but do not guarantee it.

4.2 Claiming a profile

A business owner, officer, employee or agent with authority to act for the business (an "Authorized Representative") may claim its profile. By claiming a profile you represent and warrant that you are an Authorized Representative of that business and that the business has authorized you to manage its presence on Localr. We may verify claims by email, by documentation or by other means, and may decline, revoke or reassign a claim at our discretion, including where two parties claim the same business.

4.3 Accuracy of profile content

If you claim a profile you are responsible for the accuracy and lawfulness of everything you add to it, including descriptions, services, prices, hours, credentials, photos and answers to questions. You agree not to publish information that is false, misleading or deceptive, that misrepresents the qualifications, licensing or credentials of the business or its staff, or that violates advertising, consumer protection or professional conduct rules that apply to the business.

4.4 Removal and correction

If you believe a profile about your business is inaccurate, you may claim it and correct it, or write to contact@localr.io. A business may request that its unclaimed profile be removed; we will consider such requests but may retain basic business contact information that is publicly available, and may decline removal where the business is a matter of legitimate public interest.

5. Your content

"Your Content" means anything you submit to the Service, including text, images, business information, questions, answers and communications.

You retain ownership of Your Content. You grant Artemis Labs a worldwide, non-exclusive, royalty-free, sublicensable and transferable license to host, store, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly display and perform Your Content in connection with operating, promoting and improving the Service, including making it available in machine-readable formats and to third-party systems such as search engines and AI assistants. This license continues for as long as Your Content remains on the Service and for a reasonable period afterward to allow for caching and backups.

You represent and warrant that you own or have the necessary rights to Your Content, that it does not infringe any third party's intellectual property, privacy, publicity or other rights, and that it complies with these Terms and applicable law. You are solely responsible for Your Content.

We may remove or refuse to display any content at any time without notice if we believe it violates these Terms or applicable law or is otherwise objectionable.

6. Prohibited conduct

You agree not to:

• claim a business profile you are not authorized to manage, or impersonate any person or business;
• submit content that is false, misleading, defamatory, obscene, harassing, discriminatory or otherwise unlawful;
• post reviews, questions or answers about a business in exchange for payment or other consideration without clear disclosure, or post content about a business you own, work for or compete with while presenting yourself as an ordinary customer;
• use the Service to send unsolicited commercial messages or to harvest contact information;
• access the Service by automated means other than through documented interfaces we provide, or in a way that places unreasonable load on our infrastructure;
• copy, scrape, resell or redistribute substantial portions of the Localr database other than as permitted in Section 8;
• interfere with the security or integrity of the Service, probe or test its vulnerabilities, or circumvent any access or rate controls;
• reverse engineer any part of the Service except where that restriction is prohibited by law;
• use the Service in violation of any applicable law, including export control and sanctions laws.

7. Paid plans

Localr offers paid plans ("Pro") that add features to a claimed business profile. Prices, billing periods and features are described on the Service at the time of purchase.

Payments are processed by a third-party payment processor. By purchasing a paid plan you agree to that processor's terms. Fees are stated in US dollars unless otherwise shown and are exclusive of any taxes, which you are responsible for.

Subscriptions renew automatically at the end of each billing period until canceled. You may cancel at any time from your account or by writing to contact@localr.io; cancellation takes effect at the end of the current billing period and you keep paid features until then. Except where required by law, fees are non-refundable, including for partial periods.

We may change the price or features of paid plans on at least 30 days' notice. If you do not accept a change you may cancel before it takes effect.

Paid plans do not affect how businesses are ranked in organic search results on Localr. Paid placement is identified as such.

8. Permitted use of Localr data

Localr publishes business profiles in machine-readable formats and permits automated access, including by search engines and AI assistants, so that businesses on Localr can be found and cited. You may access and use publicly available Localr content for the purpose of finding, evaluating, referencing or linking to businesses, including as a source cited by an automated system, provided that you attribute Localr where practical and comply with any rate limits, robots directives and documentation we publish.

You may not use Localr data to build or supplement a competing business directory, to compile marketing lists, or for any purpose that is unlawful.

9. Intellectual property

The Service, including its software, design, text, graphics, logos, data compilations and the selection and arrangement of its content, is owned by Artemis Labs or its licensors and is protected by copyright, trademark, database and other laws of Singapore, the United States and other countries. "Localr" and the Localr logo are trademarks of Artemis Labs. Except as expressly permitted in these Terms, nothing grants you any right to use our intellectual property.

Map data on the Service is provided by OpenStreetMap contributors and OpenFreeMap under their respective licenses.

10. Copyright complaints

We respect the intellectual property of others. If you believe content on the Service infringes your copyright, send a notice to contact@localr.io containing: your physical or electronic signature; identification of the copyrighted work; identification of the material you claim is infringing and its location on the Service; your contact details; a statement that you have a good faith belief the use is not authorized by the owner, its agent or the law; and a statement, under penalty of perjury, that the information in the notice is accurate and that you are the owner or authorized to act for the owner. We will respond to notices that comply with the US Digital Millennium Copyright Act and with the Singapore Copyright Act 2021, may remove or disable access to the material, and may terminate the accounts of repeat infringers.

11. Third-party content and services

The Service contains information supplied by businesses and users, data from third-party providers, and links to third-party websites, booking systems and services. We do not control and are not responsible for third-party content or services. Your dealings with any listed business or third party are solely between you and them.

To the extent permitted by law, Artemis Labs is a provider of an interactive computer service and is not the publisher or speaker of information provided by business owners, users or third-party data sources.

12. Disclaimers

The Service is provided "as is" and "as available". To the fullest extent permitted by law, Artemis Labs disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy and uninterrupted or error-free operation. We do not warrant that any business profile is accurate, complete or current, that any listed business is licensed, qualified or reputable, or that the Service will meet your requirements.

13. Limitation of liability

To the fullest extent permitted by law, Artemis Labs and its directors, officers, employees, agents and licensors will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, business, goodwill or data, arising out of or in connection with the Service or these Terms, however caused and under any theory of liability, even if advised of the possibility of such damages.

To the fullest extent permitted by law, our total aggregate liability to you for all claims arising out of or in connection with the Service or these Terms will not exceed the greater of (a) the amounts you paid to us for the Service in the twelve months before the event giving rise to the claim and (b) one hundred US dollars (US$100).

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any non-excludable rights under the Singapore Consumer Protection (Fair Trading) Act 2003 or under the consumer protection laws of any US state in which you reside. Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain damages, so some of the above may not apply to you.

14. Indemnity

You agree to indemnify and hold harmless Artemis Labs and its directors, officers, employees and agents from and against any claims, liabilities, damages, losses and expenses, including reasonable legal fees, arising out of or in connection with Your Content, your use of the Service, your breach of these Terms, or your violation of any law or the rights of any third party, including any claim that information you published about a business or its staff was false or misleading.

15. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access to all or part of the Service at any time, with or without notice, for the reasons described in Section 3 or where we discontinue the Service. On termination, your right to use the Service ends, but Sections 5, 9, 11 to 14 and 16 to 19 survive. Business profile information that is publicly available may remain on the Service after your account is closed, subject to Section 4.4 and our Privacy Policy.

16. Governing law

These Terms and any dispute or claim arising out of or in connection with them or the Service are governed by the laws of the Republic of Singapore, without regard to its conflict of laws rules. If you are a consumer resident in the United States, this choice of law does not deprive you of the protection of any mandatory consumer protection laws of the state in which you reside.

17. Dispute resolution

We want to resolve any problem quickly. Before starting formal proceedings, you agree to write to contact@localr.io describing the dispute and to allow 30 days for us to try to resolve it with you.

If the dispute is not resolved in that period, it shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre in accordance with the Arbitration Rules of the Singapore International Arbitration Centre for the time being in force, which rules are deemed incorporated by reference in this clause. The seat of the arbitration shall be Singapore. The tribunal shall consist of one arbitrator. The language of the arbitration shall be English.

Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property or confidential information. Where arbitration of a particular claim is not permitted under mandatory law in your jurisdiction, that claim may be brought in a court of competent jurisdiction. To the extent permitted by law, you and Artemis Labs each agree that disputes will be resolved on an individual basis and waive any right to participate in a class, collective or representative action.

18. Changes to these Terms

We may update these Terms from time to time. If a change is material we will give notice by posting the updated Terms on the Service with a new effective date and, where you have an account, by email or in-product notice at least 14 days before the change takes effect, unless the change is required by law or addresses a security issue. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

19. General

These Terms, together with the Privacy Policy and any plan-specific terms presented at purchase, are the entire agreement between you and Artemis Labs regarding the Service. If any provision is held invalid or unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our prior written consent; we may assign them to an affiliate or in connection with a merger, acquisition or sale of assets. Nothing in these Terms creates any partnership, joint venture, agency or employment relationship. A person who is not a party to these Terms has no right under the Contracts (Rights of Third Parties) Act 2001 of Singapore to enforce any of them. Notices to us must be sent to contact@localr.io or to the registered address above.

20. Contact

Artemis Labs Pte. Ltd. 9 Raffles Place, #29-05, Republic Plaza Singapore 048619 UEN 202613447D contact@localr.io